Privacy Policy
Who We Are
We are Ledgerscope Services Limited, operating from 128 City Road, London, EC1V 2NX, UK.
Our company provides a gateway API service and software applications that work with accounting data under the name Ledgerscope.
Changes to This Policy
We update this Privacy Policy occasionally. The last update was on 20th April 2024. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
Your Data and How We Use It
We respect your privacy and comply with UK data protection laws. Our services involve handling accounting data. If you use our services, you or your accountant, as the data controller, have chosen to let us process this data. Most of the accounting data you provide to us will not qualify as 'personal data' under Data Protection Laws.
However, if any of the data does contain elements of personal data, you acknowledge and agree that you will serve as either a Data Controller or a Data Processor for such data. Consequently, in these instances, we will act as a Data Processor or a Sub-Data Processor.
Where Your Data Goes
We follow your instructions to transfer data between different software systems. This may involve sending your data outside the UK. We ensure all transfers comply with legal requirements, typically through agreements like the Standard Contractual Clauses.
Third-Party Sites
Our websites may link to other websites. We are not responsible for their privacy practices or content.
What Data We Collect
- Identity Information: such as your name or username.
- Contact Information: such as your email, phone number, and addresses.
- Financial Information: details about payments for our services, though we do not store payment card details.
- Usage Information: how you use our services and websites.
- Marketing Preferences: your preferences for receiving marketing from us.
We do not collect sensitive personal data or data about criminal convictions or knowingly collect data relating to children.
How and Why We Use Your Data
We use your data to:
- Provide our services to you.
- Manage our business, including financial management and service improvements.
- Communicate with you, including for marketing if you have agreed to this.
The legal basis for using your data includes fulfilling our service contract with you, legal compliance, and our legitimate interests, such as improving our services.
Sharing Your Data
We only share your data with third parties in the following circumstances:
- To service providers who help us fulfil our services.
- To comply with legal obligations or to protect our rights.
- With your direct service providers involved in processing your data as per your instruction.
Data Retention
We keep your data as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
Your Rights
You have rights over your personal data, including:
- To request access to or correction of your data.
- To request data deletion or processing restrictions.
- To object to data processing.
- To request data portability.
- To withdraw consent for data processing, where applicable.
Please contact us using the details below if you wish to make a request.
Contact Us
For any questions about this policy or your data, contact our Data Privacy Manager at:
Email: privacy@ledgerscope.com
Address: 128 City Road, London EC1V 2NX
You also have the right to complain to the UK Information Commissioner’s Office about our data handling practices.